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Pay-Per-View Streaming FAQ

KT Tunstall
Saturday, August 22, Noon PDT / 3 PM EDT / 8 PM BST

I missed the world premiere! Will it be available to watch later?

If you missed the premiere, your link allows you to view on demand for 72 hours.

If you haven’t purchased it yet you may still do so by following this link:

https://www.livefromthelobero.org/packages/kt-tunstall-live-from-the-lobero-theatre/videos/kt-tunstall

Do I use my Lobero Theatre account information to access the livestream?

No. The Lobero Theatre has partnered with Vimeo to bring live streaming events hosted at livefromthelobero.org. This website requires a separate account.

You will need to be logged in with your Live from the Lobero account in order to view the live stream. Please visit https://www.livefromthelobero.org/login and use the email address and password you created when you purchased your live streaming event ticket.

If you need help logging in, please review these support articles:

How do I log in?
How do I reset my login password?
I’m having trouble signing in to watch.

If you are still having trouble accessing your Live from the Lobero account, please submit a technical support ticket.

Do I use my personal Vimeo account information to access the livestream?

No. The Lobero Theatre has partnered with Vimeo to bring live streaming events hosted at livefromthelobero.org. Although Vimeo provides this service, the Live from the Lobero website requires a separate account.

You will need to be logged in with your Live from the Lobero account in order to view the live stream. Please visit https://www.livefromthelobero.org/login and use the email address and password you created when you purchased your live streaming event ticket.

If you need help logging in, please review these support articles:

How do I log in?
How do I reset my login password?
I’m having trouble signing in to watch.

If you are still having trouble accessing your Live from the Lobero account, please submit a technical support ticket.

Will my account at livefromthelobero.org work for future live streams?

Yes. You will use the same account at livefromthelobero.org to purchase and view future live streams.

Please visit https://www.livefromthelobero.org/login and use the email address and password you created when you purchased your live streaming event ticket.

If you need help logging in, please review these support articles:

How do I log in?
How do I reset my login password?
I’m having trouble signing in to watch.

If you are still having trouble accessing your Live from the Lobero account, please submit a technical support ticket.

How do I watch the live stream?

You may watch using your computer or mobile device. You may also connect your computer to your TV to be able to watch on your TV.

Please review the Live from the Lobero Watching FAQ.

If you cannot find an answer to your question please submit your question to Vimeo Technical Support via this Form.

How long will the KT Tunstall concert be?

The concert will be 60-90 minutes.

I am not able to watch the world premiere at Noon PDT / 3 PM EDT / 8 PM BST on 8/22. Will I be able to watch it later?

If you miss the premiere, your link allows you to view on demand for 72 hours.

Who do I contact for technical help?

The Lobero has partnered with Vimeo to provide technical support during the live stream. Please contact Vimeo Technical Support by filling out this form.